TeXt Marks The Spot

This course is directed to students who choose a legal career, whether as a manager, paralegal, secretary or attorney. It is broken down into 14 chapters: The Legal Marketplace, The Legal Team, Personnel Relations, The Attorney-Client Relationship, Paralegal Ethics and Client Relations, Legal Fees, Substantive and Procedural Issues, Billing and Financial Management, Managing the Client Funds Trust Account, Technology in the Law Office, Law Office Systems, Docket Control Systems, File and Records Management and Law Library Organization and Management. Each chapter includes key terms, sample assessments and additional Internet resources.

For this project, I used the 4th edition of Fundamentals of Law Office Management: Systems, Procedures and Ethics by Pamela Everett-Nollkamper (click here to page through the 3rd edition on Google) to create a WebTUTOR™ for Delmar Cengage Learning. Demo coming soon!

For each of the 14 chapters, I wrote:

• an overview
• objectives
• online class notes
• frequently asked questions about the topic
• a study sheet
• a glossary
• class discussion questions
• matching questions
• multiple choice questions
• true/false questions
• web resources

WebTUTOR™ is supplemental courseware that uses the Internet to complement Cengage Learning paralegal textbooks. It provides interactive reinforcement that helps students grasp complex concepts. WebTUTOR™ offers rich communication tools for instructors and students, including a course calendar, chat, email, threaded discussions, Web links, and a white board. It also includes additional online class notes, exercises with automatic feedback and scoring, and a glossary. Paralegal students will benefit from:

• Automatic and immediate feedback from quizzes and exams
• Online exercises that reinforce what they’ve learned
• Flashcards that include audio support
• Greater interaction and involvement through online discussion forums

This course is an introduction to law for students interested in pursuing a career as a legal professional. It is broken down into 16 chapters: The Historical Basis and Current Structure of the American Legal System, The Courts, Legislation, The Executive Branch and Administrative Authority, The Legal Professional, The Law of Ethics, Substantive and Procedural Issues, Jurisdiction, Torts, Family Law, Estates and Probate, Property Law, The Law of Contracts, The Law of Business, Criminal Law and Criminal Procedure.

For this project, I used the 5th edition of Introduction to Law by Beth Walston-Dunham (click here to page through the 4th edition on Google) to create a WebTUTOR™ for Delmar Cengage Learning. Demo coming soon!

For each of the 16 chapters, I wrote:

• an overview
• objectives
• online class notes
• frequently asked questions about the topic
• a study sheet
• a glossary
• class discussion questions
• matching questions
• multiple choice questions
• true/false questions
• web resources

WebTUTOR™ is supplemental courseware that uses the Internet to complement Cengage Learning paralegal textbooks. It provides interactive reinforcement that helps students grasp complex concepts. WebTUTOR™ offers rich communication tools for instructors and students, including a course calendar, chat, email, threaded discussions, Web links, and a white board. It also includes additional online class notes, exercises with automatic feedback and scoring, and a glossary. Paralegal students will benefit from:

• Automatic and immediate feedback from quizzes and exams
• Online exercises that reinforce what they’ve learned
• Flashcards that include audio support
• Greater interaction and involvement through online discussion forums

This was one of the most comprehensive projects I worked on for Delmar Cengage Learning. It began with a developmental edit of psychologist, Roxanne DuVivier’s manuscript. I was brought on to make the textbook flow for its intended audience: students. Where the script needed additional support, I contributed copy (in the areas of Communication, Health and Technology).

I then made the Online Learning Companion (for students) to the core text. I created assessment quizzes for each of the 9 chapters and wrote 2 tip sheets per chapter. Tips include topics ranging from budgeting to ergonomics to stress reduction. Finally, I created a selection of Web Resources to further supplement the content.

I was also asked to edit the Online Learning Companion (for instructors). I edited lesson plans, created 9 more quizzes and wrote PowerPoint presentations for teaching the material.

Milady is an imprint of Delmar Cengage Learning. I hadn’t realized this, but Milady has been around for 80 years. Milady U and Salon Training International (STI) make up the training division of Milady. The online university provides continuing education courses to salon and spa owners, technicians and stylists.

I worked with Susie Carder, founder of Your Beauty Network, to create 5 online courses for Milady U. Based on information provided by Susie, I wrote all the content, speeches and presentations. I also created the quiz questions and final exam. Course descriptions follow. Scroll down for screen shots. PowerPoint presentations are here.

How to Work Smart & Make More Money

In this course, you learn how to work smarter, not harder. We teach you a step-by-step system that the top salon professionals in America are using to make a six-figure income. You will learn information to immediately grow your salon sales, as well as how to increase the amount your clients spend with you. You’ll also find out why it is good business to recommend retail products!

Getting Retail Results!

In this course, you learn a step-by-step system for increasing your retail sales. You learn how to service your clients – NOT sell them- with retail recommendations. You will get information you can immediately use to grow your retail sales. Find out how to increase your retail purchases by 50% or more. This is a three-step system that anybody can use to increase retail return.

Double Your Day with No Additional Clients!

In this course, you learn techniques that the most successful professionals are using to increase their add-on service sales, keep their clients happy, and make more money in less time. These are skills a hairstylist, esthetician, nail technician, or massage therapist can use to double their day. You’ll learn how to increase your service sales by at least 50%, improve your client satisfaction, and increase your income.

How to Find and Hire the Staff That’s Right for You!

In this course, you learn a system for recruiting. You learn how to set up a recruiting strategy that attracts the right people and creates a waiting list of applicants. It’s all about how to recruit the right team, and we’ll show you the pros and cons of experienced technicians vs. new technicians. You also learn how to effectively advertise for and interview new recruits.

Salon Profitability – How to Find It and Keep It!

Did you know approximately 74% of the salons and spas in the U.S. are NOT profitable? In this course, you learn how to create a salon or spa that is profitable. You also find out the biggest profit mistakes most owners make. You will learn how to effectively advertise for your unprofitable salon or spa.

Each course includes:

• 4-5 sections of information
• 20-25 quiz questions and a final exam
• 4 PowerPoint presentations
• 10 avatars spoken by an industry professional

This online companion is a supplementary website to Peter Hess’ Career Success, Right Here, Right Now! It features many useful resources to support the text, including: tips, PowerPoint reviews, Web links, downloadable worksheets and more.

I developed the online companion based on Cengage’s specs. It is available for browsing here.

To view a sample PowerPoint from this project, click here. (Clicking this launches Microsoft Office.)

Web links are one of the most important aspects of an online companion. Click here to view a sample. (Clicking this launches Adobe Acrobat.)

To view sample PDFs of content I wrote for this project, please click below:

Networking and the Name Game

Writing Down Your Goals

This online companion is a supplementary website to Alan Gelb’s The Complete Student. It features many useful resources to support the text, including: quizzes, examples, vocabulary, Web links, downloadable files and much more.

I developed the online companion based on Cengage’s specs. It is available for browsing here.

Click here to view (or test yourself at…) 18 student quizzes I created to accompany this text.

Click here to view (or test yourself at…) 18 vocabulary tests I created to accompany this text.

Click here to view web links I compiled to enhance each chapter.

Thomson/Delmar Learning (Now Cengage/Delmar Learning)

The Virtual Career Success Library provides distant learning students with online access to academic and lifestyle support all in one hub. It includes a large database of potential careers to motivate students.

Other features of the Virtual Career Success Library include:

• Dictionaries, encyclopedias, almanacs and other reference resources
• Links to free newspapers, magazines and e-books
• Tips on landing and keeping a great job
• Health information

My job on this project was to take a pool of disorganized resources and create a tidy portal. I checked all pre-existing material for broken links and added substantial new content to bring it up-to-date.